Free Planning Tools

Useful planning methods you can try for yourself.

Use your own operational data to explore two practical parts of workforce planning. The tools are free, require no account and do not retain the files you upload.

Choose a Tool

Start with the planning question you need to answer.

Erlang Capacity Formula Generator

How does demand across a typical week translate into a staffing requirement?

Upload interval-level call demand and add your service-level and handling-time targets. The tool creates a capacity curve and a transferable formula for use in your wider planning model.

Uses the shape of your own demand
Shows the relationship between demand and required people
Lets you export the resulting formula

Learn about the Erlang tool

Single Queue Forecast Generator

Which forecasting method gives the most useful view of future demand for one queue?

Upload demand history for a single queue. The tool compares several forecasting approaches, charts the results and lets you export the forecast for further review.

Works with your own demand history
Compares several recognised forecasting methods
Shows and exports the resulting forecast

Learn about the forecasting tool

Simple and Private

Use the tools without creating an account.

Uploaded data is used to perform the calculation during your session and is not retained by the tools. You remain responsible for making sure the information you upload is suitable to use.

The results are planning aids. Review the assumptions and outputs before using them in an operational or financial decision.

Need the Complete Planning View?

Bring forecasting, change, workforce and cost together in Prescio.

The free tools answer focused questions. Prescio carries those decisions into a complete long-range workforce capacity plan.

Explore Prescio